Privacy Policy

This Privacy Policy explains how Stitch Avenue processes personal data through clownvanalley.click in connection with tailoring and clothing alteration inquiries, bookings, and website use.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01 · Purpose

Processing Purposes

We process personal data to respond to inquiries, arrange workshop communication, manage bookings, assess service requests, provide contact form responses, maintain website security, and support technical delivery of the site. Data may also be used to administer records connected with the requested service and to comply with legal obligations.

Processing is limited to the purposes stated in this notice.
02 · Sharing

Operational Sharing

Personal data may be shared with service providers that support website operation, technical delivery, or communication handling, subject to appropriate confidentiality and processing safeguards. We do not confirm broader sharing beyond these operational needs.

Operational recipients are limited to those needed for website and business functions.
01 · Collection

Data We Collect

We may process name, email address, phone number if provided, inquiry message, and service preferences when you contact us or request an alteration service. We also process limited technical data such as server request metadata and browser and device information for security and delivery purposes.

The data collected depends on the inquiry, booking, or website interaction involved.
02 · Sources

Sources of Data

Personal data is collected from contact form submissions, email, phone calls, workshop visits, and other direct communications. Technical data is generated automatically when the website is accessed or used.

Information is received directly from users and through ordinary website operation.
03 · Cookies

Cookie Types

Essential cookies support basic site operation, including page delivery and form handling. Preference cookies store privacy choices so that selected settings can be retained on later visits. We do not confirm the use of analytics or marketing cookies.

Only limited cookie categories are used on this website.
04 · Controls

Cookie Controls

We use only essential cookies for site operation and cookies that remember privacy preferences. Browser settings may be used to block or remove cookies, but essential functions may be affected if they are disabled.

Cookie preferences may be adjusted through browser settings and, where available, site controls.
User Rights

Your Rights

You may have rights to access your data, request correction, ask for deletion, object to certain processing, or request restriction where the law allows. Requests are assessed against the applicable legal basis, recordkeeping needs, and any mandatory retention duties.

Available rights depend on the legal basis and the context of processing.
Requests

Request Handling

To protect privacy, we may ask for information needed to verify identity and to understand the scope of the request. Complex or repeated requests may require additional time where permitted by law.

Requests are reviewed before any disclosure or change is made.
Data Retention

Retention

We keep personal data only for as long as needed to handle the inquiry, provide the requested service, maintain records required for business administration, or meet legal obligations. When data is no longer needed, it is deleted or otherwise disposed of in a controlled manner.

Retention follows the purpose of collection and applicable legal obligations.
Policy Updates

Policy Updates

We may update this policy to reflect changes in our processing practices, legal requirements, or website operation. The current version applies from the time it is published unless a later effective date is stated.

Revisions are reflected by updating this page and, where appropriate, by direct notice.
GDPR

GDPR Scope

Under GDPR, we process personal data on a limited and documented basis for website operation, communication, security, and service administration. Processing is kept to what is necessary for the relevant purpose and is not extended beyond the factual scope described in this policy.

Where GDPR applies, it governs our processing of personal data of individuals in the European Economic Area and, where relevant, related cross-border processing.

This section is intended for users whose data is protected by GDPR.
Your data rights protected

GDPR Rights

Where GDPR applies, you may request access, rectification, erasure, restriction, objection, and data portability, subject to legal limits and the nature of the processing. If consent is used for a specific processing activity, it may be withdrawn for the future without affecting prior lawful processing.

GDPR rights are handled through a verified request process.
Privacy Contact

Contact Details

Email contact
team@clownvanalley.click
Telephone contact
+421 912 645 924
Postal address
Pod kalváriou 32, 955 01 Topoľčany
Privacy contact
Contact Page

Use the listed channels for privacy questions, requests, or policy-related correspondence.